True Body Medispa LLC

Effective Date: November 4, 2026

INTRODUCTION

True Body Medispa LLC ("True Body," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, online forms, appointment scheduling systems, event registrations, marketing communications, and other interactions with our business.

By using our website or submitting information through our online forms, you acknowledge the practices described in this Privacy Policy.

INFORMATION WE COLLECT

Depending on how you interact with True Body, we may collect the following information:

Contact Information: Name, email address, telephone number, mailing address, and other contact details.

Appointment Information: Scheduling requests, appointment dates, service preferences, and related communications.

Health-Related Information: Information you voluntarily provide in connection with consultations, treatments, or wellness services.

Transaction Information: Purchase history, services purchased, gift card transactions, and payment-related records.

Marketing Preferences: Email subscriptions, SMS consent preferences, event registrations, and communication preferences.

Website Information: IP address, browser type, device information, website activity, and information collected through cookies or similar technologies, where applicable.

HOW WE USE YOUR INFORMATION

We may use information collected from you to:

• Schedule, confirm, and manage appointments.

• Respond to inquiries and provide customer support.

• Provide requested aesthetic and wellness services.

• Process purchases and transactions.

• Send appointment reminders and service-related notifications.

• Communicate about events, webinars, educational opportunities, and promotions when you have provided the appropriate consent.

• Improve our website, services, and customer experience.

• Maintain business records and meet applicable legal obligations.

We use personal information for legitimate business purposes and in accordance with applicable law.

SMS COMMUNICATIONS AND CONSENT

True Body Medispa LLC offers optional SMS communications to individuals who have expressly consented to receive text messages.

Depending on your selections, these communications may include:

Informational Messages:

• Appointment confirmations and reminders.

• Scheduling updates.

• Service-related notifications.

• Responses to customer inquiries.

• Other non-promotional communications related to services you have requested.

Marketing and Promotional Messages:

• Special offers and promotions.

• New service announcements.

• Event invitations.

• Educational webinar announcements.

• Other marketing communications from True Body Medispa LLC.

Consent to receive informational SMS messages and marketing SMS messages is collected separately when applicable.

SMS consent is voluntary and is not a condition of purchasing goods or services.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message. For assistance, reply HELP or contact us through our website.

SMS CONSENT AND SHARING

We do not sell, rent, or share SMS opt-in information or consent with third parties or affiliates for their own marketing or promotional purposes.

Mobile information and text messaging consent information will not be shared with third parties or affiliates for marketing purposes.

We may use service providers to deliver messages on our behalf, subject to appropriate confidentiality, security, and legal requirements.

INFORMATION SHARING AND DISCLOSURE

We may share personal information with trusted service providers that support our business operations, including appointment scheduling, payment processing, website hosting, customer communications, and other administrative services.

Such providers are permitted to process information only as necessary to provide their services, subject to applicable contractual and legal requirements.

We may also disclose information when required by law, to protect our legal rights, or in connection with a lawful business transaction.

We do not sell SMS consent information or authorize third parties to use it for independent marketing purposes.

MEDICAL INFORMATION AND HIPAA

Certain health-related information collected in connection with medical consultations, treatments, or patient care may be subject to additional privacy protections under applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

When required, protected health information is handled according to our applicable patient privacy practices and legal obligations.

This website Privacy Policy does not replace any separate Notice of Privacy Practices provided to patients.

We encourage patients not to submit sensitive medical information through general website contact forms or standard SMS messages unless an appropriate secure communication method has been provided.

COOKIES AND WEBSITE ANALYTICS

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.

Where applicable, you may manage cookies through your browser settings or other privacy controls made available on our website.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or loss.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

DATA RETENTION

We retain personal information for as long as reasonably necessary to provide services, maintain business records, fulfill the purposes described in this policy, and comply with applicable legal and regulatory requirements.

Retention periods may vary depending on the type of information and applicable obligations.

YOUR PRIVACY CHOICES

You may contact us to request access to, correction of, or deletion of personal information, subject to applicable law and record-retention requirements.

You may unsubscribe from marketing emails using the unsubscribe link provided in those communications.

You may opt out of SMS communications by replying STOP.

THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, scheduling systems, payment platforms, or other services.

These third parties may maintain their own privacy policies and practices. We encourage you to review their policies before providing personal information.

CHILDREN'S PRIVACY

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through our general marketing website without legally required authorization.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our services, business practices, or applicable legal requirements.

Updates will be posted on this page with a revised effective date.

CONTACT INFORMATION

For questions about this Privacy Policy or our privacy practices, please contact:

True Body Medispa LLC

902 Blackburn St.

Cody, WY 82414

Email: [email protected]

Website: https://truebodymedispa.com